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Questions we are asked first
If yours is not here, the desk answers mail. We would rather correct a misunderstanding than inherit one.
Do you charge commission?
No commission is charged on positions. You pay the spread, overnight funding if you hold through the roll, a guaranteed stop premium only if that order is activated, and regional fees where they apply.
Is USTEC the same as the Nasdaq-100?
USTEC is our symbol for a cash CFD on the US Tech 100, the index of the largest non-financial Nasdaq listings. Other firms may call a similar product NAS100, US100 or USA100. Contract specs still differ — read ours.
Do I own the shares?
No. A CFD pays the price difference. You have no shareholder vote and no direct claim on the company.
Can I lose more than I deposit?
Leveraged losses can exceed the margin on a position. Retail negative-balance treatment, where it applies, is described in the client agreement and on the regulation page. Do not assume a protection you have not been granted in writing.
When is the guaranteed stop premium charged?
Only if the guaranteed stop is activated. Placing it, and later removing it unused, does not incur the premium.
Which currencies can I fund in?
Account currencies are confirmed at onboarding. Converting from another currency can attract a regional or conversion fee, shown before you confirm the transfer.
Do you offer managed returns or a fixed yield?
No. This is a trading firm. Anyone quoting a monthly percentage in our name is not speaking for us.
How do I complain?
Write to complaints@ustecindex.com. The path and the relevant body, once your residency is known, are set out on the regulation page and in the client agreement.